1. Refund Eligibility

At IconKit, we offer an one-hour refund period for credit purchases. If you are not satisfied with your purchase, you can request a refund within one hour of the transaction. To be eligible for a refund, please note the following conditions:

• The refund request must be made within one hour of purchasing credits.
• If you have made any previous purchases of credits, you are not eligible for a refund on subsequent purchases.

2. Requesting a Refund

To request a refund, please contact our support team at [email protected] or the support chat in the bottom right corner with the following information:

• The email address associated with your IconKit account.
• A brief explanation of the reason for your refund request.

3. Processing Refunds

Upon receiving your refund request, our team will:

• Verify your eligibility for a refund.
• Process your refund to the original method of payment if the request is approved.
• Notify you via email about the status of your refund.

Please note that refund processing times can vary depending on your financial institution.

4. Non-Refundable Circumstances

Credits used for generating icons or running transformations are non-refundable. Once credits are spent, the transaction is considered final and cannot be refunded.

5. Contact Us

For any questions regarding this refund policy or to submit a refund request, please contact us at [email protected] or the support chat in the bottom right corner of the page.